sone101 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the sone101 platform and all its services. By registering on sone101 or using the platform, you are legally agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

sone101 is an online gaming and betting platform operated for players in Bangladesh. By accessing, registering on, and using this platform, you acknowledge that you have fully read and understood these Terms.

1.1 Definitions

• "Platform" refers to the sone101 website, mobile version, and all related services.
• "User" or "Player" refers to any person who holds a registered account.
• "Game" refers to all online casino games, slots, sports betting, and other gaming products available on the platform.
• "Real Money" refers to money of actual monetary value, measured in Bangladeshi Taka (৳).

1.2 Scope of Application

These Terms apply to all products and services offered on sone101. Separate terms may exist for specific games or promotions, and these will be considered in addition to these general Terms.

The following eligibility requirements must be met to open an account on sone101 and use its services:

2.1 Age Requirement

You must be at least 21 years of age to participate on sone101. This platform is strictly prohibited for minors. We may request relevant documents at any time to verify your age.

2.2 One Account Policy

Only one account may be opened per person, household, address, device, IP address, or payment method. Attempting to open multiple accounts will result in all accounts being closed and bonuses being cancelled.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing incorrect or false information may result in the account being suspended or closed. If any information changes, our support team must be notified immediately.

You are solely responsible for the complete security of your account. Please follow the guidelines below:

• Keep your password strong and unique — create it using a combination of uppercase letters, lowercase letters, numbers, and special characters.
• Never share your login credentials (username and password) with any third party.
• Log out after each session, especially on shared devices.
• If you suspect unauthorized access to your account, notify our support team immediately.

sone101 will not be liable for any loss resulting from unauthorized access to your account, unless it is caused by our direct negligence.

4.1 Accepted Payment Methods

The following mobile banking methods can be used for deposits and withdrawals on sone101: bKash, Nagad, and Rocket. For any transaction, the payment method must be registered in the account holder's own name.

4.2 Minimum Deposit and Withdrawal Limits

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 30 minutes to 3 hours. However, this time may increase due to the verification process or banking issues.

4.4 Verification Requirements

Identity verification may be required before a withdrawal. We may request the following documents:

• Copy of National Identity Card (NID) or passport
• Proof of ownership of the payment method
• Proof of address (where applicable)

4.5 Third-Party Payment Prohibition

Depositing or withdrawing using a payment account registered in another person's name is strictly prohibited. If such a transaction is identified, the account will be suspended.

5.1 Welcome Bonus

Newly registered members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total ৳2,000 eligible to play.
• Deposit ৳42,000 → ৳20,000 bonus → total ৳62,000 eligible to play.

5.2 Wagering Requirements

5.3 General Bonus Terms

• The welcome bonus applies only once per account, household, or address.
• The specified wagering requirement must be met before the bonus amount can be withdrawn.
• If the wagering is not completed before the bonus expires, the bonus will be cancelled.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• sone101 reserves the right to withdraw or modify any bonus.

5.4 VIP Program

The sone101 VIP program has 5 levels, and weekly cashback benefits are available at each level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

The criteria for advancing to a higher VIP level are determined based on regular play on the platform. VIP benefits are governed by separate VIP terms and conditions.

All games on sone101 are operated through fair play and Random Number Generator (RNG) technology. The following rules must be followed:

6.1 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed when the game loads. The specified betting limits must be observed when playing with bonus funds.

6.2 Technical Errors

In the event of a technical error during a game, the bet for that round will be considered void and the bet amount will be refunded. sone101 will not be liable for losses caused by disconnection.

6.3 Finality of Game Results

The game result recorded on the server will be considered final. If there is a discrepancy between the result displayed on screen and the server result, the server result will apply.

The following activities are strictly prohibited and, if identified, will result in immediate account closure:

• Attempting to abuse bonuses or manipulate the bonus system
• Opening or operating multiple accounts
• Creating an account using another person's identity
• Any form of fraud or deceptive activity
• Attempting to hack or gain unauthorized access to the game system
• Playing games using automated software or bots
• Using the platform for money laundering or as a source of illegal funds
• Exploiting technical vulnerabilities to influence game results
• Harassing other players or behaving inappropriately

All content on the sone101 platform — logos, trademarks, designs, software, text, graphics, and other elements — is covered by the intellectual property rights of sone101 or the relevant third parties.

• No content on the platform may be republished, distributed, or used commercially without written permission.
• Limited access is granted for personal use only, which does not constitute a transfer of intellectual property rights.
• Unauthorized use of sone101's logos or trademarks is strictly prohibited.

To the maximum extent permitted by law, sone101 will not bear any liability for the following:

• Losses caused by internet disconnection or technical errors
• Delays or failures in third-party payment systems
• Losses resulting from unauthorized account access (where user negligence is proven)
• Financial losses arising from gaming, which are part of normal gaming activity
• Indirect losses due to temporary unavailability of the service

sone101 always strives to operate a safe and reliable platform. SSL encryption and advanced security measures keep user data protected.

10.1 Closure at the User's Request

You may request to close your account at any time. To do so, notify our support team via 24/7 live chat. Any pending bets will be settled before the account is closed.

10.2 Closure at sone101's Initiative

We reserve the right to suspend or close an account in the following circumstances:

• If a violation of these terms and conditions is established
• If fraud or fraudulent activity is suspected
• If the account holder is found to be a minor
• Due to legal or regulatory requirements
• If the account remains inactive for an extended period (inactivity policy applies separately)

10.3 Voluntary Break

As part of responsible gaming, you may request that your account be suspended for a specific period of time. Please visit our Responsible Gaming page for more details.

The collection, storage and use of your personal information is governed by our privacy policy. Key points:

• Your information is not sold to third parties.
• Your information may be used to improve services and ensure security.
• Your information is kept secure using SSL encryption and advanced security technology.
• Please read our Privacy Policy to learn how your data is managed.

sone101 reserves the right to change, amend or update these terms and conditions at any time. We will endeavour to give notice of significant changes on the platform before they take effect.

• Continued use of the platform after updated terms and conditions are published will be considered as acceptance of the new terms and conditions.
• You are advised to review this page on a regular basis.
• If you do not agree to the revised terms and conditions, you may request that your account be closed.

If you have any questions about these terms and conditions or need assistance, please contact us:

• Live Chat: Instant support is available 24/7 via live chat in Bengali.
• Email: [email protected]

Our support team is available around the clock in accordance with Bangladesh Standard Time (BST). Visit our Responsible Gaming page for information on responsible gaming. Our FAQ page may be helpful for answers to common questions.