sone101's Privacy Policy

This Privacy Policy ("Policy") has been prepared on behalf of the sone101 platform ("we", "our", or "sone101"). This Policy describes how we collect, use, and protect your personal information when you use our website sone101.cam. Please read this Policy carefully before using our services.

1. Types of Information Collected

sone101 may collect the following types of information:

1.1 Personal Identity Information

When you register, log in, or use any service on our platform, we may collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID card or passport details (for identity verification purposes)
• Current address

1.2 Financial Information

To process deposits and withdrawals, we may collect the following financial information:

• bKash, Nagad, or Rocket mobile banking account numbers
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

Information collected automatically from your system and browser:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Cookies and session data
• Site access and usage logs

1.4 Gameplay and Activity Information

To improve your experience on the platform, we track your gameplay history, betting patterns, preferred game categories, and duration of activity on the platform.

2. Methods of Data Collection

sone101 collects information in the following ways:

• Direct submission: You provide information directly when filling out registration forms, logging in, or contacting customer support.
• Automatic collection: Our servers and tracking technologies automatically collect technical information.
• Third parties: Information received from payment gateways or identity verification agencies.
• Cookies: Cookies and similar tracking technologies are used on our site.

3. Purposes of Using Information

We use the collected information for the following legitimate purposes:

3.1 Account Management and Security

We use your information to create, verify, and manage your account; to prevent unauthorized access and fraud; and to confirm your identity.

3.2 Financial Transaction Processing

Financial information is used to accept deposits, process withdrawals, and award bonuses. The minimum deposit at sone101 is ৳100 and the minimum withdrawal is ৳1,000.

3.3 Service Improvement and Personalization

To analyze your gameplay preferences and recommend more suitable games, to provide personalized promotional offers, and to improve the overall experience on the platform.

3.4 Legal and Regulatory Compliance

To maintain compliance with Anti-Money Laundering (AML), Counter-Terrorism Financing (CFT), and Know Your Customer (KYC) regulations.

3.5 Customer Support

To respond to your complaints, inquiries, or support requests. Our 24/7 Bengali live chat support team uses this information to provide you with fast and effective service.

4. Data Storage and Security

sone101 is committed to ensuring the highest level of security for your personal information. Our security measures include:

• SSL Encryption: All data transmission between you and our servers is protected by SSL/TLS encryption.
• Secure server infrastructure: Your data is stored on industry-standard secure servers that undergo regular security testing.
• Access controls: Only authorized personnel can access your personal information.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: A multi-layered verification system for additional account security.

5. Data Retention Period

We will retain your personal information for as long as:

• Your account remains active and you continue to use our services.
• It is required to meet applicable legal obligations.
• The information remains relevant to legal claims, disputes, or investigations.

Certain information may be retained for legal and regulatory reasons even after an account is closed. In such cases, the retention period will be determined in accordance with applicable legal regulations.

6. Sharing Information with Third Parties

sone101 does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in the following circumstances:

6.1 Service Providers

Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These organizations operate under our instructions and may not use your information for any other purpose.

6.2 Legal Requirements

Information may be disclosed when required to comply with court orders, government investigations, or legal obligations.

6.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of preventing and investigating fraud, money laundering, or other unlawful activities.

7. Cookies Policy

Cookies are small data files stored in your browser. sone101 uses the following types of cookies:

• Essential cookies: Necessary for the basic functionality of the site (login sessions, security).
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: For analyzing site usage and making improvements.

You can control cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.

8. Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to object: The right to object to the use of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured and machine-readable format.

To exercise these rights, contact us at [email protected] or through our 24/7 live chat.

9. Protection of Minors

sone101 is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the collected information.

21+ This service is for users aged 21 and above only.

10. International Data Transfers

Your personal information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that your information remains under appropriate security measures and complies with industry-standard data protection practices.

11. Changes to the Policy

sone101 reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you by email or through a notice on the platform. Continued use of our services after changes have been made will be considered acceptance of the updated Policy.

The "Last Updated" date will be changed with each update and is displayed at the top of this page.

12. Applicable Law and Jurisdiction

This Privacy Policy and any disputes relating to the use of your information will be governed by the applicable legal framework. We always strive to remain honest and transparent with our users and are committed to resolving any data-related concerns promptly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the methods below: